Kien Le, General Director of Panhou Resort & WhaleIsland Resort, said businesses should offer more unique medical tourismproducts based on available resources and local culture.
Other participants pointed out the fact that Vietnamboasts diverse natural resources and traditional medicine. However, suchpotential has yet been fully tapped to serve medical tourism.
They suggested tourist sites coordinate withauthorities and educational institutions in this regard, saying tourismstudents should learn more about traditional medicine, and vice versa.
Rafi Kot, Founder and CEO of Family Medical PracticeVietnam, also suggested Vietnam study culture and work style to better serveforeign patients, stressing workers proficient in English, good services andconnectivity with foreign insurance companies are crucial factors for a medicalsystem./.