Hospital management needs to ensure patients are satisfied with medical services quality, reception and hospital fee transparency, said Minister of Health Nguyen Thi Kim Tien (Photo: VNA) Hanoi (VNA) – The Vietnam Administration of Medical Services under the Ministry of Health (MoH) opened a training course on hospital management in Hanoi on March 12 to help improve health care services and patients’ satisfaction.
The five-day course will train nearly 60 leaders of major hospitals nationwide.
MoH Minister Nguyen Thi Kim Tien said in the past, the health sector just focused on specialised training while neglecting hospital management. The appointment of those with only specialised skills to managerial posts has led to the mismanagement of State-owned hospitals.
As public hospitals today must be financially autonomous, their leaders need training in management skills covering medical services quality, manpower, financial affairs and equipment.
She added hospital management needs to ensure patients are satisfied with medical services quality, reception and hospital fee transparency. Her ministry will associate the hospital quality and patients’ satisfaction with medical service prices, thus encouraging hospitals to improve.
The MoH will grant autonomy to more public non-business institutes and consider managing hospitals as social businesses, Tien said.
Director of the Vietnam Administration of Medical Services Luong Ngoc Khue said the health sector is facing challenges in reforming financial mechanisms and hospital quality. If hospital leaders only rely on their specialised capacity, it will be hard for their hospitals to attract patients and keep medical staff.
As of the end of 2017, Vietnam had 38 hospitals at the central level, 492 at the provincial level, 645 at the district level, 31 hospitals of sectors and 10,700 medical stations. There were also 207 private hospitals and about 30,000 private clinics nationwide.-VNA
VNA
