According to Do Trong Hau, AHT Deputy General Director,passengers arriving at Da Nang International Airport can choosetheir seats and complete the check-in process for their flight within just two minutesat the kiosk.
The service helps reduce waiting time for passengers andminimises congestion during the check-in process, Hai noted.
AHT will integrate the software data to allow all airlines operating flights toand from Da Nang International Airport to use this system.
Additionally, the firm plans to deploy more services, such as automatedboarding gates and self-baggage drop systems, he said, adding that when all thesesystems are synchronised, passengers will save a significant amount of timeduring the check-in process, allowing them to enjoy and experience variousamenities and services at the airport.
Self check-in kiosk is currently a trend inmodern airports worldwide, providing quick and convenient experiences forpassengers. Besides the speed benefits, the system is favoured for itssimplicity, with clear instructions displayed on the touchscreen, and easy-to-understandbilingual contents.
Toensure that all passengers can easily use the system, a Passenger AssistantTeam (PAT) has been arranged at the airport to provide assistance topassengers./.