Illustrative photo. (Source: reuters.com) The Thai Department of Tourism will set up a Tourist Protection Fund to provide compensation for tourists in trouble.
The Department of Tourism's Deputy Director-General Promchote Traiwet disclosed that compensation in cash will be provided out of the Fund for tourists in trouble allegedly caused by travel agents. Such compensation pays range from 10,000 THB (280 USD) to 200,000 THB (5,600 USD), he said.
There have been cases in which travel agents had allegedly failed to provide accommodations to their customers as earlier agreed upon, leaving the tourists stranded or losing their money earlier paid to the travel firms.
Tourists in trouble allegedly caused by travel agents may contact the Tourism Business and Guide Registration Office, the Department of Tourism, the Ministry of Tourism and Sports or by calling 02 219-4010-7 ext. 717 or 02 214-1385 or by e-mail: fund.centra8116@gmail.com .-VNA
