Vietnamese encouraged to use internet banking services

Vietnam is a potential market for internet banking services, as there is only 22 percent of its population that possesses bank accounts, said the Vietnam Business Forum Magazine (VBF).
Vietnam is a potential market for internet banking services, as there isonly 22 percent of its population that possesses bank accounts, saidthe Vietnam Business Forum Magazine (VBF).

According tostatistics released by the State Bank of Vietnam, over 20 banks inVietnam are offering services like paying electricity bill,telecommunication bill, taxes on behalf of enterprises and individualsso that they can save time and costs.

According to Vietnam BanksAssociation (VNBA), by the end of 2013, the number of internet-bankingusers increased 45 percent compared to that of 3 years ago. About 90percent of banks are offering internet banking services and half of themare providing mobile banking service.

The number of enterprisespaying through internet has sharply increased for the last years. HoChi Minh city branch of Vietnam Electricity (EVN Ho Chi Minh) hascooperated with 24 banks to develop the service of collectingelectricity bills, raising the rate of paying through banks in 2013 to44.9 percent of total revenues, up 12.8 times over the pilot year of2007.

EVN plans to discount electricity bills for any personpaying bills electronically 5 days before due time to encourageindividuals and enterprises using the service.

At the beginningof 2014, General Department of Taxation informed that there were 366,000enterprises declaring taxes via internet. They have cooperated withbanks to offer service of paying taxes electronically to 15,000enterprises by the end of this year.

Besides electricity and taxpayments, many enterprises in other fields accept transactions throughinternet banking. Remarkably, there are projects of collecting andmanaging tuition through “SSC school card” and E-Banking service of HoChi Minh City Education and Training Department.

Seeing greatpotentials of the market, many large banks like Vietcombank,Techcombank, VPBank, ACB, Tienphongbank, etc have diversified theirservices. VPBank has concentrated on developing internet banking since2009 and chosen it as their major business. The bank has completed arange of functions for “VPBank online” service, coordinated withenterprises in fields of electricity, water, insurances, aviation,consumption, etc. At the same time, it has also developed high classfacilities like giving deposits online to enjoy attractive interestrates, collecting iCash to obtain gifts.

VPBank has alsoparticipated into a system of the first 9 banks to provide inter-banksuper-express money transferring of Smartlink, helping customerstransfer money intermediately 24/7 with high limit and at low costs. Forenterprises alone, VPBank has signed with Vietnam Customs, VietnamTreasury, and General Department of Taxation to implement services ofcollecting money for the State Budget, guaranteeing taxes for import –export goods electronically.-VNA

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