Coffee chains still grow amid pandemic

Despite the impacts of the COVID-19 pandemic, competition between coffee chains in Vietnam has become increasingly fierce with more giants trying to grab a slice of the lucrative market.
Coffee chains still grow amid pandemic ảnh 1Illustrative image (Photo: The Coffee House)
Hanoi (VNS/VNA) - Despite the impacts of the COVID-19 pandemic,competition between coffee chains in Vietnam has become increasingly fiercewith more giants trying to grab a slice of the lucrative market.

Masan, owned by billionaire Nguyen Dang Quang, Novaland of Bui Thanh Nhon and TranKim Thanh's Kido have all heated up the billion-dollar market by enteringrecently.

In May, The Sherpa, a company owned by Masan, purchased 20 percent of Phuc LongJoint Stock Company, which owns the Phuc Long brand, one of the country's mostfamous tea and coffee chains. As the firm spent US$15 million on the deal, the PhucLong chain was valued at 75 million USD, a number that surprised many people,according to some insiders.

Set up in Bao Loc city, Lam Dong province in 1968, Phuc Long expanded into theretail beverage business in 2012 from its three traditional stores in Ho ChiMinh City in the 1980s. Currently, the firm has 60 stores in HCM city and sevenin other localities.

After the deal, VinCommerce, another Masan member company, will set up a kioskserving Phuc Long’s products at its chain VinMart , which has more than 2,200stores across the country.

Earlier, realty firm Novaland Group launched a new ecosystem of Nova Consumerto develop the food, beverage and nutrition segment with a closed foodproduction chain from farm to fork. The group has invested more than 200million USD to bring together many famous consumer brands in its ecosystem,including PhinDeli coffee.

Last year, Vietnamese people spent about 53 trillion VND (2.28 billion USD) ontea and coffee, a growth rate of about 10 percent annually, an extremelyattractive number for chains.

Local brand The Coffee House opened 24 stores in the first quarter of this yearand plans to open at least another 50 this year to increase its totalnationwide to nearly 230 at year-end and 1,000 by 2025.

Dinh Anh Huan, chairman of The Coffee House, told Viet Nam News: “Creatingdelicious coffee products to serve the local Vietnamese is key to developingthe business.”

Huan said maintaining customer relationships was extremely important for thefirm so it focused on developing the customer experience. With savvy, youngcustomers, the firm has built and worked with delivery apps to offer convenientservices.

He added during the fourth outbreak of COVID-19, though it had to limit andthen stop serving customers in-store, online platforms had enjoyed a lot ofuse.

Besides its 'Legend' brand, Trung Nguyen Coffee is trying to expand itsE-Coffee franchise chain, a small coffee stall targeted at takeaway customers,and plans to open 16 more stores nationwide.

Most recently, confectionery firm Kido said it was also about to enter thecoffee market. Though Kido did not reveal which coffee segment it would join,the firm announced it would start offering coffee products this year.

Foreign firms have also shown interest in the local market.

Previously the largest local brand with about 340 coffee shops across thecountry alongside the most revenue and profit, Highlands Coffee is now owned byJollibee Group, a Filipino giant in the chain restaurant business.

Other foreign names in the local market include Starbucks, The Coffee Bean andTea Leaf and Thailand's Café Amazon.

With a plan to expand its stores in Vietnam, Café Amazon told local media that Vietnamwas one of 10 markets outside Thailand where the parent company was expected tospend up to 2.5 billion USD to expand in the next five years.

Among the chains, Highlands Coffee led the market in term of sales with 2trillion VND in 2019, followed by The Coffee House with 863 billion VND, thenStarbucks with 783 billion VND, Phuc Long with 779 billion VND and Trung Nguyenwith 409 billion VND.

Due to the growing middle class in Vietnam, Euromonitor Worldwide valued thelocal coffee and tea retail market at more than 1 billion USD. The Vietnam Coffeeand Cocoa Association reported the rapid increase in the number of coffeechains has boosted their consumption to more than 10 percent of the country’scoffee output.

As the per capita coffee consumption in Vietnam is only a third of the globalaverage, the association sees the market as very attractive for both domesticand foreign businesses./.
VNA

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