Society

HCM City authorities’ hotline proves effective

The hotline 08 88 247 247 and the email address at duongdaynong@tphcm.gov.vn run by HCM City' People’s Committee have received over 13,000 calls and messages after three months of operation.
HCM City authorities’ hotline proves effective ảnh 1Traffic jam in Ho Chi Minh City is among the issues reported to the hotline (Source: VNA)

HCM City (VNA) – The hotline 08 88 247 247 and the email address at duongdaynong@tphcm.gov.vn run by the People’s Committee of Ho Chi Minh City have received over 13,000 calls and text messages after three months of operation.

The figure was released by the People’s Committee Office at a conference on July 6 to review the operation of the hotline, which was set up at the instruction of the municipal Party Committee.

According to the Office, most of the calls reported problems arising in daily life, including illegal business activities on pavements or streets, illegal housing construction, environmental pollution, and violations of public security and social order.

Head of the Office Vo Van Hoan underlined the effectiveness of the hotline as a bridge connecting citizens and the municipal authorities, but noted that concerned agencies and district and ward authorities have been slow in responding to citizens’ reports.

Among 4,980 calls and messages that were forwarded to departments and district and ward authorities, only 2,580 received a response, he said.

He urged relevant bodies to pay more attention to addressing citizens’ concerns.

The city is to issue regulations on receiving, processing and responding to citizens’ reports through the hotline soon, Hoan said.

Ho Chi Minh City is the biggest business and trade hub in southern Vietnam.-VNA

VNA
#hotline #text messages #citizens' reports Ho Chi Minh City
Follow VietnamPlus

Related News

See more

A rest stop along the North–South expressway’s eastern section (Photo: VNA)

More expressway rest stops ready for Tet travel peak

To meet rising travel demand during the coming Lunar New Year (Tet) holiday, the VRA reported that several rest areas along segments of the North–South expressway’s eastern section have completed essential public service facilities and commenced operations.

Visitors at the photo exhibition “The Sea Within Us” (La mer en nous) at the City Hall of Châteaudun. (Photo: VNA)

Love for Vietnam’s seas and islands spreads among French friends

The exhibition in France guides visitors through the beauty of the East Sea - not only vast and rich in resources, but also deeply intertwined with the cultural and spiritual life of coastal communities. Through simple yet evocative images, everyday scenes of labour are vividly portrayed, from offshore fishing and seafood trading at the wharves to rustic bamboo boats closely associated with fishing villages.

Noi Bai International Airport activates plans to accommodate rising passenger volumes during the 2026 Tet holiday. (Photo: VietnamPlus)

Transport plans ready for Lunar New Year peak

Surveys of airlines and interprovincial coach operators show that despite added trips and expanded capacity, most services are fully booked on peak days close to Tet and the post-holiday return period.

Vice Chairwoman Nguyen Thi Thanh visits Vietnamese Heroic Mother Nguyen Thi Thom. (Photo: VNA)

NA Vice Chairwoman presents Tet gifts in Ninh Binh province

Thanh handed over 1,564 gift packages, each worth 1 million VND (about 37 USD), to policy beneficiary families, the poor and those in difficult circumstances. The gifts were distributed through the provincial Vietnam Fatherland Front Committee, socio-political organisations, relevant associations and local authorities.

Japanese Ambassador to Vietnam Ito Naoki (first row, left) and UNICEF Representative in Vietnam Silvia Danailov exchange the notes at the ceremony. (Photo: VNA)

Japan, UNICEF join hands to strengthen children’s resilience to natural disasters, climate change

Natural disasters in Vietnam have been increasing in both frequency and intensity. Typhoon No.3 in 2024 (Yagi), along with severe floods, inundation and landslides in 2025, caused significant human and material losses. This underscores the need for targeted and sustainable investments in disaster risk reduction and early warning, particularly for children and vulnerable communities.

Nguyen Thanh Tung, head of the VEPH delegation, speaks at the meeting with Cuban Vice Minister of Higher Education Reynaldo Veláquez Zaldivar. (Photo published by VNA)

Vietnam, Cuba strengthen cooperation in educational publishing

During a working session with Cuban Vice Minister of Higher Education Reynaldo Veláquez Zaldivar, the two sides discussed coordination to support Cuba in printing and distributing books in the coming period, while enhancing information exchange and sharing experience in the publishing sector.

Vietnamese Ambassador to Laos Nguyen Minh Tam (third from left) and Lao Party and State leaders at the Tet gathering (Photo: VNA)

Vietnam–Laos solidarity highlighted in Tet gathering

Regarding bilateral ties, Ambassador Nguyen Minh Tam affirmed that Vietnam–Laos relations have been elevated to a new height as a great friendship, special solidarity, comprehensive cooperation and strategic cohesion framework following the state visit to Laos by Party General Secretary To Lam in December 2025.

Illustrative image (Photo: VNA)

Resolution 71 seeks to renew teaching, learning toward effectiveness

Dr Nguyen Thi Giang from the Institute of Linguistics under the Vietnam Academy of Social Sciences said that the practical implementation of Resolution No. 71 should focus on enhancing learners’ learning capacity, viewing this as the starting point for renewing teaching and learning toward substance and effectiveness.

A booth showcasing bamboo and rattan handicrafts from Ninh So craft village in Hong Van commune (Hanoi) at the Spring Fair 2026. (Photo: VNA)

Spring Fair 2026: Keeping spirit of Vietnamese bamboo alive in modern life

In addition, bamboo and rattan products are highly versatile, meeting a wide range of daily needs - from household items to interior décor and gifts. Thanks to artisans’ skill, each product bears its own distinctive character, reflecting aesthetic value and Vietnam’s traditional cultural identity. This is why bamboo and rattan products are increasingly embraced by diverse consumer groups and are steadily making their way onto international markets.