HCM City (VNA) – Only by applying technology can HCM City speed up delivery of public administrative services, reduce corruptionand improve citizens’ satisfaction, said Vice Chairman of the municipal People’sCommittee Ngo Minh Chau on July 29.
He made the statement during a conference held virtually todiscuss measures to improve the city’s Provincial Governance and PublicAdministration Performance Index (PAPI).
Chau said the southern hub is making extra efforts to join the list of the 10 cities and provinces with the highest PAPI this year. To thisend, he urged provincial departments, districts and communes to do their bestto boost PAPI and increase scores of the dimensions on Participation at LocalLevels, e-Governance, Environmental Governance, Control of Corruption andVertical Accountability.
Assoc., Prof Pham Duy Nghia from University of FulbrightVietnam said to achieve higher PAPI, the city’s districts and communes needgood leaders with strong leadership and ability to inspire others.
There is plenty of room for HCM City to improve its PAPI asit has a large population and the country’s most-developedeconomy, Nghia said.
Last year, HCM City stood among the high-average performers,scoring 43.79.
PAPI is a collaboration between the Centre for CommunitySupport and Development Studies (CECODES), the Centre for Research and Trainingof the Vietnam Fatherland Front (VFF-CRT), the Real-Time Analytics, and theUnited Nations Development Programme (UNDP).
Following the initial pilot in 2009 and a larger survey in2010, the PAPI survey has been implemented nationwide each year since 2011./.
VNA