Kuala Lumpur (VNA) - The Civil Aviation Authority of Malaysia (CAAM) is reinforcing its position as a proactive regulator in the civil aviation industry through the implementation of the Digitalisation Strategic Plan (DSP) 2024-2028.
The DSP, already taking place in stages, aims to enhance safety, efficiency and sustainability in air travel by leveraging digital transformation, said its chief executive officer Norazman Mahmud.
He said digital transformation is expected to enhance airport operations, improve passenger experience and optimise air traffic management.
Norazman said the first phase of the CAAM's digitalisation plan focuses on foundational improvements, setting the stage for the second phase, which involves the digitalisation of key processes, including introducing a digital licensing system for aviation personnel, streamlining licence issuance and renewal, and enhancing safety oversight. Meanwhile, the third phase will build on these advancements, implementing more sophisticated projects to further strengthen the aviation ecosystem.
He stated that among the key initiatives is the development of an e-licensing system, an advanced online platform designed to assist CAAM licence holders and aviation personnel in managing and submitting licensing applications digitally, improving efficiency and reducing processing times.
The system is expected to be launched at the end of this month, he noted.
In addition, the CAAM is working towards establishing a comprehensive data warehouse by 2027, aimed at enhancing safety oversight and risk prediction capabilities, Norazman said.
By 2028, all aviation safety-related data will be interconnected, enabling a proactive approach to air safety oversight, increasing transparency and significantly reducing investigation time for aircraft incidents, he continued.
To further enhance operational efficiency and safety, the CAAM will introduce a remote digital virtual tower, leveraging digital technology to improve air traffic management, particularly at regional airports, Norazman said, elaborating that these digitalisation initiatives reflect its commitment to driving Malaysia's aviation sector forward, ensuring that regulatory processes are more efficient, transparent and responsive to industry needs./.
