The Southeast Asian nation secured its position in the first quintile – representing the top 20% globally – in the operational efficiency pillar, which measures how easily businesses can comply with regulations and use public services.
The Law on Digital Transformation lays an important legal basis for implementing the Politburo’s Resolution No. 57-NQ/TW on breakthroughs in science – technology development, innovation, and national digital transformation.
After five years of digital transformation, Vietnam has moved beyond the initial phase, which focused on raising digital awareness, developing infrastructure and platforms, and building basic public services.
Modernising administration and enhancing transparency in handling administrative procedures will help improve the quality and user experience of the ministry’s online public services.
At the headquarters of the provincial Immigration Management Department, a steady stream of foreigners has arrived in recent days to apply for level-2 digital identification.
The city identified administrative procedure reform connected with the decentralisation and delegation of authority as a key priority.
The new model is designed to simplify the administrative structure, eliminate the intermediary district level, and bring government closer to the people, said Permanent Deputy Prime Minister Nguyen Hoa Binh.
By June 27, the integration of provinces' and cities' public services into the National Public Service Portal must be completed, ensuring 100% of online public services are operational.
Hanoi ranked 60th out of 63 provinces and cities in the Satisfaction Index of Public Administrative Services (SIPAS) in March, with 58.5 out of 100 points, according to the evaluation results on the National Public Service Portal.
Reflecting an improving national economy, the percentage of respondents rating their household’s economic situation as “poor” or “very poor” dropped to 10.2% in 2024 — the lowest since 2019.
The Government is accelerating AI application to reduce the paper workload and improve operation efficacy.
National Assembly (NA) Chairman Tran Thanh Man has ordered the northern port city of Hai Phong to comprehensively and effectively carry out and complete the urban administration model, ensuring stable and continuous state management and public services delivery.
Vietnamese Minister of Home Affairs Pham Thi Thanh Tra and French Minister for Public Servants, Simplification and Transformation of Public Action Guillaume Kasbarian discussed cooperation programmes and signed bilateral cooperation documents their a meeting on October 4.
Prime Minister Pham Minh Chinh called for more drastic efforts and resolve to accelerate the digital transformation that has contributed to creating new motives for the nation development while chairing the Government’s hybrid conference with leaders of ministries and sectors and chairmen of the People’s Committees of the centrally-run cities and provinces on July 19.
Prime Minister Pham Minh Chinh has stressed the need to implement specific tasks in order to untangle knots in e-commerce development, according to the Government Office.
People and enterprises must be put at the centre of the digital transformation, and benefit from the achievements that the process has carved out, Prime Minister Pham Minh Chinh said on July 10.
The Lao government will enhance efforts to improve business environment and reduce bureaucracy to facilitate business activities and attract more investment, Prime Minister Sonexay Siphandone said at the ongoing 7th session of the 9th National Assembly.
