Vietnam, France share experience in modernising public services

Representatives from the Vietnamese Ministry of Home Affairs and the French Ministry of Public Transformation and Service exchanged experience in modernising public services, reforming administrative procedures, and raising digital transformation capacity, at a symposium in Hanoi on November 30.
Vietnam, France share experience in modernising public services ảnh 1A view of the symposium. (Photo: VNA)
Hanoi (VNA) – Representatives from theVietnamese Ministry of Home Affairs and the French Ministry of PublicTransformation and Service exchanged experience in modernising public services,reforming administrative procedures, and raising digital transformation capacity, at a symposium in Hanoi on November 30.

The event formed part of the cooperation activitiesbetween the two ministries to mark the 50th anniversary of the Vietnam-Francediplomatic relations and the 10 years of the bilateral strategic partnership.

In her opening remarks, Minister of Home Affairs PhamThi Thanh Tra stressed that Vietnam always advocates accelerating administrativereform and the modernisation of public services, considering this abreakthrough for national development.

Administrative reform must serve the interests ofpeople and businesses, placing their legal and legitimate rights and interests atthe centre, and promoting innovation, for rapid, sustainable nationaldevelopment, the official stressed.

Tra expressed her belief that the symposium willcontribute to tightening the friendship and cooperation between the twocountries, saying the two ministries will carry forward their cooperationoutcomes and enhance experience sharing in the time ahead.

French Minister of Public Transformation and ServiceStanislas Guérini pointed to challenges regarding demography, digital transformationand ecology, noting that both France and Vietnam face demography-related issuesgiven their declining birth rates and aging populations, which requires thesector to take suitable changes.

For digital transformation, the minister said that ithas brought about great opportunities to French administrative agencies inparticular and others around the world.

Participating experts, scientists, and managersfrom Vietnam and France evaluated achievements, as well as challenges in publicservice modernisation, administrative reform, and digital transformationcapacity improvement in both nations.

They shared experiences, new models and policyorientations to work towards building a professional, modern, streamlined,effective, and efficient administrative sector./.
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