SIPAS 2021: Quang Ninh tops ranking for three consecutive years

SIPAS (short for Satisfaction Index of Public Administration Services) aims to assess the quality of public services delivered by State administrative agencies. The index is made with five basic factors, including access to services, administrative procedures, public servants, service results, and receiving and handling of feedback.
SIPAS 2021: Quang Ninh tops ranking for three consecutive years ảnh 1(Photo: VNA)
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