Self-service petrol stations open in Hanoi

Car drivers can now fuel their vehicles themselves at two filling stations in Hanoi.
Car drivers can now fuel their vehicles themselves, as part of a pilotproject that began at two filling stations in Hanoi on December 1.

The two filling stations are located at 1 Tran Quang Khai street, Hoan Kiem district and 71 Xuan Thuy street, Cau Giay district.

TranNgoc Nam, Deputy General Director of the Vietnam National PetroleumGroup (Petrolimex), was quoted by infonet.vn as saying that the newservice was proposed and implemented by its affiliate Petrolimex CompanyZone 1.

"Under self-service fuelling, customers will handle thedispenser and manage the fuel injection themselves," Nam said, addingthat the service was new in the country but popular in many countries,including the United States.

"The new self-service is aimed at improving the transparency of petrol trading," he said.

Namsaid that the service does not apply to motorbike drivers due to thehigh number of motorbikes in the capital city. "We will learn lessonsfrom the pilot project to have a clear plan for self-service fuelling bymotorbike drivers," he added.

La Minh Chung, head of the fillingstation at No 1 Tran Quang Khai street, Hoan Kiem district of Hanoi,said that the station is offering both the new and the old services. Hesaid that the station's sale persons will carefully instruct customersabout safe handling of the petrol dispensers and how to pay for fuel.

Meanwhile, there were different reactions from the public to the project.

DriverPham Van Thanh, 53, said that self-service was very convenient for him."I have lived for more than 10 years in European countries and I seethat self-service fuelling is quicker than the traditional fuellingservice. I think that it will take some time for Vietnamese drivers tofamiliarise themselves with this service," Thanh added.

Meanwhile,taxi driver Le Manh Tien, 28, was not happy with the new service as, hesaid, it took him more time to fill the car. He was forced to go backand forth from the car to the payment cabin three times.

"Thisservice is not as quick and simple as many car drivers expected. I likethe traditional fuelling method much more," said Tien.-VNA

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