HCM City's Thu Duc city and VNPT officially opened the intelligent operation centre on October 23 after a five-month trial. (Photo courtesy of VNPT) Hoang Tung, chairman of the People's Committee of Thu Duc city, said the centrewould provide the city leaders with a “comprehensive and 360-degree view ofongoing activities” in terms of monitoring and managing all governmentservices.
“It [is] a ‘digital brain’ of the city that supports its leaders inadministrative management to better serve the public and businesses.”
It serves areas like administrative management, including socio-economic dataanalysis, and handling administrative procedures, getting feedbacks from thepublic, electronic document management, monitoring and managing public securityand traffic, monitoring information from social networks, data in the educationand health sectors, and geospatial information system (GIS), he listed.
It enables analysis of big data and supports decision making, developingorganisational plans and developing mechanisms and policies for specific needs,he said.
Thu Duc and VNPT would continue to collect, refine and aggregate data from manysources, and store it, Tung said.
Making effective use of data, increasing the use of AI (artificialintelligence), analysing big data, building predictive models, and developingdecision support tools are the goals, he said.
Ngo Xuan Truong, director of VNPT HCM City, said since the intelligentoperation centre (IOC) began operation in May it has helped direct pandemicprevention and control work based on data analysis via the GIS application.
The app has a number of features to help manage the number of infections, lockdown and quarantine areas, provide information about locations, addresses andmaps of cases, and provide other information relating to quarantine, lockdown, treatment,and testing.
By August, Thu Duc city and VNPT completed data aggregation to create adashboard with health and economic information.
The indicators are analysed to reflect fluctuations, specifically formonitoring testing, vaccination status and the pandemic situation, record dataduring treatment and monitor social security and the operation of enterprises.
The data shows a correlation between pandemic prevention and economic recovery,and is updated on a daily basis.
VNPT plays a leading role in the national digital transformation process. Ithas set up IOCs in more than 30 provinces and cities across the country.
Thu Duc City was established by merging HCM City’s three eastern districts of2, 9 and Thu Duc into one administrative unit in January this year.
It was the country’s first ‘city within a city.’
Associated with a planned innovative interactive urban area in the city’seastern part, Thu Duc is expected to drive HCM City’s economic growth, anddevelop into an innovation hub and smart urban area./.
VNA
