ASEAN is a vast market that has been opened to all member states.

However, Vietnam’s exports to the market accounts for 9.8 percent of the country’s total and the lowest compared to other ASEAN countries.

Another challenge is enterprises’ lacking of knowledge of the ASEAN Economic Community and limitation in taking advantage of tariff preference.

Participants held that to ensure transparency and equality for exporters and avoid conflicts, it is essential to build a mechanism to support exporters in dealing with problems facing them during the import-export process

The mechanism will help improve the operational efficiency of businesses and trade relations among ASEAN member states and harmonize the business environment in the region as a whole./.