Hanoi boosts online public administrative services

Hanoi is working to improve public administrative services by operating online and simplifying procedures to better meet the demands of its residents.
Hanoi boosts online public administrative services ảnh 1A resident in Cau Giay district fills in an e-document at the People's Committee of Trung Hoa ward (Photo: VNA)

Hanoi (VNS/VNA) - Hanoi is working to improve public administrativeservices by operating online and simplifying procedures to better meet thedemands of its residents.

Cau Giay district is among the best.

Do HaiNam, a resident of Trung Hoa ward in Cau Giay district, said he recentlyvisited the ward's People’s Committee register his baby’s birth and was reallysurprised. “It’s much more convenient than before,” he said.

He wastold to fill in an electronic document following the instructions of anadministrative staff member and just press submit to finish.

Then thestaff member would receive the e-document and arrange a date to collect thebaby’s birth certificate, he said.

“It’ssimpler than I thought,” he added.

Peoplecan even fill in the e-document at home with a smartphone or aninternet-connected computer, he said. In the past, people had to visit the wardand queue before filling in paper forms.

Nguyen Hai,Vice Chairman of the Trung Hoa People’s Committee, said the online publicadministrative services helped save time for residents.

With theonline service, they only had to come to the committee once instead of two orthree times as before, he said.

It wasestimated that the committee received 1,651 e-documents in the first sevenmonths of this year, he said. It accounted for about 20 percent of the totaldocuments the committee received.

Onlineservices now mainly work for young people. Elderly people still had to come tothe ward to undertake procedures with help from administrative staff, he said.

NguyenMinh Hien, head of the Home Affairs Office of the district, said only 10 percentof people reportedly filled in e-documents at home now and they were mostlyyoungsters.

Therefore,the district was boosting dissemination of online public administrativeservices in local high schools in an attempt to raise the ratio in the nearfuture, he said.

Phan ThịThu Ha, chief of the office of the district People’s Committee, said thanks toonline services, documents that required cooperation among relevant units werehandled within one day instead of two or three days.

It helpedto shorten time and save expenses for the committee, she added.

Initialresults

Chairmanof the Hanoi People’s Committee Nguyen Duc Chung said the city had simplified304 administrative procedures in the past three years. Some 298 administrativeprocedures were abolished in the first six months of this year.

Nguyen DinhHoa, deputy director of the city’s Home Affairs Department, said because ofadministrative reforms, the Public Administration Reform (PAR) Index rankedsecond nationwide while the Satisfaction Index of Public Administration Service(SIPAS) increased by 16 ranks last year.

Furthermore,Hanoi is the leading locality in the country in handling procedures for onlinebusiness registration.

Mac QuocAnh, Vice Chairman of Hanoi Small-and-Medium Sized Enterprises, said it was thehighlight of administrative reform since 2018.

Statisticsof the city’s Investment and Planning Department showed that the city hadissued registration certificates for 25,187 businesses in 2018, three percenthigher than in 2017. In the first six months of this year, the city had issuescertificates for 13,630 businesses, nine percent higher than the same periodlast year.

Nguyen ManhQuyen, Director of the Investment and Planning Department, said the departmentwould continue providing online registration services for businesses.-VNS/VNA
VNA

See more

Fishing vessels in the Mekong Delta province of Ben Tre (Photo: nongnghiep.vn)

Ben Tre works hard to handle ‘three no’s’ fishing vessels

The Mekong Delta province of Ben Tre will continue to strongly implement key tasks in combating illegal, unreported, and unregulated (IUU) fishing activities, especially completing the registration of ‘three no’s’ fishing vessels, according to the provincial People’s Committee.

Lion dancing at the programme (Photo: VNA)

Vietnamese in Laos celebrate Lunar New Year

The General Association of Vietnamese People (GAVP) in Laos hosted a programme to celebrate the Lunar New Year (Tet) Festival 2025 in Vientiane on January 13 evening, gathering representatives from its member oganisations in Lao localities.

The apricot blossom street is a favourite check-in place for many visitors (Photo: VNA)

Tet Viet Festival opens in HCM City

The Tet Viet (Vietnamese Lunar New Year) Festival opened in Ho Chi Minh City on January 13, packed with various celebration activities, all infused with the distinct cultural identity of the nation, aiming to spread the values and spirit of traditional culture.

At the launching ceremony for the project to promote the replication of the One Stop Service Centre model, also known as Anh Duong House, in other localities across Vietnam, in Hanoi on January 13. (Photo: VNA)

UNFPA, KOICA pledge continued support to Vietnam to eliminate gender-based violence

The Korea International Cooperation Agency (KOICA) has allocated 5.5 million USD to fund two news projects to support the Government of Vietnam with technical and financial support from UNFPA to address gender-based violence against women and girls, especially marginalised groups such as people living with disabilities and LGBTQI+ communities.

“Discover Japan” with NHK World-Japan will be held from January 17 to 23 at Aeon Mall Ha Dong in Hanoi. (Photo: NHK)

NHK to introduce Vietnamese language service to audience

Japan's public media organisation, Nippon Hoso Kyokai (NHK), will host an event “Discover Japan with NHK World-Japan from January 17 to 23 at Aeon Mall Ha Dong in Hanoi to introduce its Vietnamese language and external information services to the general public in Vietnam.

At the court in Thai Binh province on January 13 to hand down verdicts to National Assembly deputies Luu Binh Nhuong and Le Thanh Van as well as their associates. (Photo: VNA)

Former legislators, associates sentenced in major corruption case

The People’s Court of the northern province of Thai Binh on January 13 handed down verdicts to former National Assembly deputies Luu Binh Nhuong and Le Thanh Van as well as their associates for extorting property and abusing positions and power to influence others for personal gain.

Vietnamese Ambassador to Malaysia Dinh Ngoc Linh (L) visits a booth at the event (Phôt: VNA)

Vietnamese people in Malaysia, Thailand celebrate Tet

The Vietnamese Tet (Lunar New Year) space, jointly organised by the Vietnamese Embassy in Malaysia and the Malaysia-Vietnam Friendship Association (MVFA), officially opened at bbpark, Bukit Bintang, Kuala Lumpur capital city on January 11, marking the first time it has been held outside the premises of the embassy.

PM Pham Minh Chinh speaks at the conference on January 11 to review the VTV’s performance in 2024 and launch tasks for 2025. (Photo: VNA)

PM hails VTV’s contributions to national construction, safeguarding

The Vietnam Television (VTV) has excelled in popularising the Party's guidelines and the State’s policies while elevating public education and enriching the spiritual life of the people, contributing to national construction and defence, Prime Minister Pham Minh Chinh has affirmed.

NA) Chairman Tran Thanh Man presents gifts to families of revolutionary contributors in Tra Vinh province on January 11. (Photo: VNA)

NA leader presents Tet gifts to disadvantaged residents, armed forces in Tra Vinh

As the Lunar New Year (Tet) Festival is approaching, National Assembly (NA) Chairman Tran Thanh Man visited and presented gifts to armed forces, families of revolutionary contributors, poor and near-poor households, ethnic minorities, and workers in difficult circumstances in the Mekong Delta province of Tra Vinh on January 11.