PAPI index of five centrally-run cities over five years
PAPI is a flagship governance programme initiated by the United Nations Development Programs in Vietnam since 2009. PAPI measures and benchmarks citizens’ experiences and perception on the performance and quality of policy implementation and services delivery of all 63 provincial governments in Vietnam to advocate for effective and responsive governance.
Vietnamese citizens had greater satisfaction rates with most basic public services thanks to the substantial improvements in provincial and local government performance, the 2018 Provincial Governance and Public Administration Performance Index (PAPI) revealed.
Even before Vietnam became affected by COVID-19, poverty, economic growth and the environment were top concerns of citizens in the country, reveals the 2019 Provincial Governance and Public Administration Performance Index (PAPI) Report released by the UNDP on April 28.
