Techcombank's official website at www.techcombank.com.vn. VNA Photo (Source: VNA)h Hanoi (VNS/VNA) - Banks have advised account owners to be vigilant asfraudulent activities, both online and offline, are on the rise.
Account holders have been told not give out personal information such as theirusername, PIN code and OTP under any circumstances, especially to websites thatthey are not familiar with.
According to Vietcombank, one of the largest banks in the country, there arenumerous websites with misleading names including vietcombankwubank.weebly.com;vietcombankvnk.weebly.com; vietcombank-dv-nhanh.weebly.com;ngan-hang-vcb-online-247-nhan-tien-quoc-te.weebly.com, which the bank believesare deliberate attempts to lure unaware customers to log in and steal theirinformation and their assets.
Sacombank reported incidents in which fraudsters sent their customers a messagesaying they have been selected as the winners of certain prizes. To receive theprizes, they were asked to log into their account on a fake website atsacombanktrian.com.
On other occasions, fraudsters contacted customers to tell them they have wonsomething, or they have received money from someone overseas. Claiming to bethe bank’s employees, they asked their victims to either log in on a fake link,download an app or to provide their account details.
In addition, passwords should be changed every three months using combinationsthat do not contain information such as phone numbers, birthdays, personalvehicle license plates or oversimplified passwords, e.g 12345678.
Techcombank has also issued warnings to customers after they spotted a numberof fake hotline numbers, which often show up in search results of Google orYahoo. The bank reiterated that their support hotline remains at 1800 588 822and in cases of uncertainty, customers must always refer to their officialwebsite: www.techcombank.com.vn or call the numbers printed on the back ofTechcombank-issued cards.
To minimise the chance personal information may be stolen, account owners mustnever give their account details away as banks never require their customers toreveal or provide their account details under any circumstances. They shouldalso refrain from logging into accounts on unfamiliar websites or apps.
Should customers have reason to believe their account information may have beenstolen, they are advised to contact the bank as soon as possible and to go tothe nearest branch office to receive support./.
VNA
