Society

HCM City launches Public Administrative Service Centre

The People’s Committee of Ho Chi Minh City held a ceremony on December 31 to make debut its Public Administrative Service Centre, marking a significant step forward in advancing administrative reform and building a modern, efficient and people-oriented public administration.

Staff members receive applications from citizens and businesses at the Ho Chi Minh City Public Administration Service Centre. (Photo: VNA)
Staff members receive applications from citizens and businesses at the Ho Chi Minh City Public Administration Service Centre. (Photo: VNA)

HCM City (VNA) – The People’s Committee of Ho Chi Minh City held a ceremony on December 31 to make debut its Public Administrative Service Centre, marking a significant step forward in advancing administrative reform and building a modern, efficient and people-oriented public administration.

Speaking at the event, Vice Chairman of the municipal People’s Committee Nguyen Manh Cuong underlined that the establishment and operation of the centre demonstrate the city’s strong commitment to renewing its governance method, shifting from a “command–administration” mindset to a “service–facilitation” approach, where public agencies accompany citizens and businesses in resolving administrative procedures.

He affirmed that citizens and businesses remain at the heart of reform efforts, and their satisfaction will serve as a key measure of the quality of public service delivery.

To ensure effective operation, Cuong requested the Standing Board of the municipal People’s Committee, in coordination with the Department of Home Affairs and relevant agencies, to closely monitor the centre’s performance, promptly address challenges and ensure smooth service provision. Departments and sectors were urged to continue reviewing and simplifying administrative procedures, standardising electronic processes and accelerating the digitalisation of records and databases.

The Ho Chi Minh City Public Administrative Service Centre officially came into operation on December 29, with three facilities in Ho Chi Minh City, and former Ba Ria–Vung Tau and Binh Duong provinces.

At the centre, citizens have access to all administrative procedures under the city’s management. They can also easily choose relevant fields of service in one place, instead of having to visit multiple agencies as before./.

VNA
#Ho Chi Minh City Public Administration Service Centre #administrative reform Ho Chi Minh City
Follow VietnamPlus

Related News

A robot guides citizens to the appropriate service areas based on their administrative needs. (Photo: VNA)

HCM City opens new public administration service centre

At the centre, citizens take a queue number and are guided to the appropriate service counter to complete the required steps. Their documents are then digitised and transferred electronically to the competent authorities for rapid processing, with outcomes returned on schedule in line with regulations.

Prime Minister Pham Minh Chinh chairs the meeting of the Government’s Steering Committee for reviewing Resolution No. 18-NQ/TW on the restructuring of public service units under ministries, sectors, and localities on October 6. (Photo: VNA)

Public service unit restructuring must meet practical requirements: PM

The implementation of Document No.59 is a continuation of the implementation of the Party Central Committee’s Resolutions No. 18 and No. 19, with an aim to make the political system’s apparatus more streamlined, effective, and efficient; enhance autonomy and labour quality; and improve the quality of public services to better serve the people and enterprises.

At the opening ceremony of the Child Counseling and Service Office at Hoa Hong Shelter. (Photo: VNA)

HCM City launches child counseling, service office

Since its founding in 1992, Hoa Hong Shelter has nurtured and educated disadvantaged girls aged 8-18. Over 30 years, it has supported more than 1,000 children, with about 80% successfully reintegrated into families and 50% receiving vocational training and job placement.

See more

The Vietnamese community in Singapore lay flowers at the bust of President Ho Chi Minh at the Asian Civilisations Museum to mark the 80th anniversary of the August Revolution and National Day (September 2). (Photo: VNA)

Broader consultation policy with overseas Vietnamese receives positive response

According to Ho Quynh Lan, leader of the Vietnam Business Association in Singapore and deputy head of the liaison board of the Vietnamese Community in the city-state, the Party and State’s decision to open broader channels for policy consultations demonstrates greater openness and democracy of the Vietnamese Government.

The dedicated bicycle lane along Mai Chi Tho street in An Khanh ward, Ho Chi Minh City (Photo: sggp.org.vn)

HCM City opens first bike lane along Mai Chi Tho street

Once operational, the dedicated bicycle lane is poised to function not only as transportation infrastructure but also to enhance environmental quality and foster a more civilised urban mobility landscape in Ho Chi Minh City

The Vietnamese community in Germany organises a fundraising event to support people affected by Storm Bualoi at home. (Photo: VNA)

OVs translate nation-building aspirations into tangible contributions

Ho Ngoc Thang, a former senior specialist at Germany’s Federal Office for Migration and Refugees, said that timely and appropriate guidelines have helped foster patriotism and great national unity, translating OVs’ desire to contribute to nation-building into practical initiatives.

Under a resolution adopted by Quang Ngai provincial People’s Council at its 8th session on December 30, owners who dismantle their fishing vessels will receive a one-off support payment equivalent to 40% of the vessel’s assessed value at the time of valuation (Photo: VNA)

Quang Ngai to offer subsidies for decommissioning, fisheries transition

Vessels measuring from 6 to under 12 metres in length in Quang Ngai will be eligible for support of up to 50 million VND (1,903 USD) each; those from 12 to under 15 metres up to 100 million VND; from 15 to under 20 metres up to 200 million VND; and those 20 metres and longer up to 300 million VND.

Rachel Nguyen Isenschmid, Secretary-General of the Swiss-Viet Economic Forum (Photo: baodautu.vn)

OV community confident in homeland's future: SVEF Secretary-General

Aside from policies and resolutions, the creation of forums and channels through which OVs can contribute opinions to national development reflects the Party and State's consistent viewpoint that the OV community form an inseparable part of the great national solidarity bloc.

Tet gifts presented to trade union members and workers facing difficult circumstances. (Photo: VNA)

Hanoi to deliver nearly 90,000 Tet gifts to needy people

The Hanoi VFF Committee will advise on and coordinate Tet visits and gift-giving activities by central and city leaders; organise working delegations to deliver gifts under the city’s unified programme; and facilitate connections with businesses and benefactors to mobilise additional support for disadvantaged people.

Le Quoc Minh, member of the Party Central Committee, Editor-in-Chief of Nhan Dan Newspaper, and Deputy Head of the Party Central Committee's Commission for Information, Education and Mass Mobilisation, speaks at the launch the Korean-language version of the newspaper's online platform in Hanoi on December 30. (Photo: nhandan.vn)

Korean-language version of Nhan Dan Online launched

The launch of the Korean-language version of Nhan Dan Online is a concrete step in implementing the Party’s and State’s policy on strengthening external information work, meeting the requirement on building an official information channel in a widely used language.

The Vietnamese delegation to the 222nd session of the Executive Council of the United Nations Educational, Scientific and Cultural Organisation (UNESCO). (Photo: VNA)

Vietnam affirms strong position, distinctive contributions at UNESCO

Beyond heritage and culture, Vietnam has increasingly demonstrated its role as an active, responsible and proactive member contributing to UNESCO’s policy-shaping processes, thereby enhancing national prestige and promoting humanistic and peace-loving values on the global stage, Ambassador Nguyen Thi Van Anh, Permanent Representative of Vietnam to UNESCO, told Vietnam News Agency correspondents in Paris.

Overseas Vietnamese attending the 11th National Patriotic Emulation Congress pose for a group photo. (Photo: VNA)

OVs keen to support Vietnam’s development

With increasingly favourable State policies, OVs believe they will be able to make even more practical contributions, working together with the nation towards the shared aspiration for a prosperous and happy Vietnam.