eLinkKVM USB device made it debut at the Saigon Hi-tech Park Incubation Centre in Ho Chi Minh City on July 25 (Source: VNA)

HCM City (VNA) - eLinkKVM USB device, which enables users to connect with and receive support from global IT experts, made its debut at the Saigon Hi-tech Park Incubation Centre in Ho Chi Minh City on July 25.

Initiated by ElinkGate Joint Stock Company, the product is considered a foundation for developing one-touch IT support service.

The startup ElinkGate possesses the monopoly technology of remote computer control, which was patented in the US and Vietnam. The technology allows remote control of smart devices such as computers, tablets, smart phones in all situations, even those without operating systems.

The first commercial product of this technology,  eLinkKVM USB device  features auto-recognition with high speed and security.

With this product, customers requesting the service just need to connect ElinkGate’s USB device to computers that need support. IT expert can remotely access the computer  to fix any problems, including re-installation of operating system or fixing errors of system boot.

According to Nguyen Xuan Hoang, Director of ElinkGate,  eLinkKVM’s price is  more competitive compared to similar products in the market.

In 2018, the company will work with its partners to quickly market the product, with two versions for businesses and individuals.

It aims to help people learn about IT and has also patented a similar technology called eLinkMe  which also allows IT experts to remotely access computers, smart phones or tablets to fix any problem that users  may encounter. -VNA