Hanoi (VNA) – As Noi Bai International Airport officially started the implementation of the Civil Aviation Authority of Vietnam (CAAV)’ s direction on theuse of Level 2 electronic identification (VNeID) authentication for airpassengers on domestic flights from August 2, the airport saw passengers eagerto the application.
According to an airport leading official, most of the passengers using theirVNeID app for check-in procedures are young and they don’t face anydifficulties or problems.
On the morning of August 2 only, more than 100 passengers used VNeID instead of physical IDs.
VNeID is a mobile app developed by the Ministry of PublicSecurity to digitally store a citizen’s ID card as well as other documents suchas driving license and social insurance card.
For Vietnamese citizens, VNeID is equivalent to a physical IDcard, while for foreigners, the app is valid as a passport as well as otherinternational travel documents.
Citizens can visit local police stations to apply forcertification of their electronic ID accounts.
Previously, from June 1 to August 1, 2023, Noi Bai InternationalAirport implemented a pilot programme on the use of VNeID accounts. During theperiod, nearly 7,000 passengers used VNeID to check-in through the airport.
According to an initial assessment report data, the time foraviation security staff to visually check VNeID account for a passenger(excluding queuing time) ranges from 10 - 140 seconds. The check-in time byscanning the QR code of an account ranges from 5 to 15 seconds.
The airport representative said the use of the VNeID app helps facilitate management atthe airport and minimises security risks while saving time in processing procedures.
However, some issues need to be addressed relating to Internetconnection, passengers’ unfamiliarity to the use of the application or forgettinglogin password. Some passengers, after opening VNeID, their IDs are found having expired./.

