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Thailand upgrades data system to combat online fraud

Thailand plans to invest 200 million THB (6 million USD) to develop a centralised data management system powered by artificial intelligence (AI) for its Anti-Online Scam Operation Centre (AOC), aiming to enhance the centre’s overall efficiency.

Thai Minister of Digital Economy and Society Prasert Jantararuangtong. (Photo: Bangkok Post)
Thai Minister of Digital Economy and Society Prasert Jantararuangtong. (Photo: Bangkok Post)

Bangkok (VNA) - Thailand plans to invest 200 million THB (6 million USD) to develop a centralised data management system powered by artificial intelligence (AI) for its Anti-Online Scam Operation Centre (AOC), aiming to enhance the centre’s overall efficiency.

In a statement released on June 10, Thai Deputy Prime Minister and Minister of Digital Economy and Society (DES) Prasert Jantararuangtong said the upgraded system is expected to be completed by the third quarter of 2026.

Prasert said that thanks to the AOC, Thailand's ecosystem for preventing online fraud has been considerably improved. The country also introduced an amended version of the emergency decree on measures to prevent technology crime in April.

A key component of the amended decree places shared responsibility on banks and telecom operators in cases where customers suffer losses from cybercrime, particularly when these institutions are found to be partially at fault for failing to comply with legal requirements.

He noted that damage caused by scams and call centre gangs have declined month by month due to improvements in the prevention ecosystem.

Prasert said the government is in the process of upgrading the AOC to become a new department, in line with its expanded accountability as required by the amended emergency decree.

The AOC's existing data links with related agencies creates an information exchange to prevent mule accounts, as well as handling scams and call centre gangs. However, the planned centralised data management system would directly boost the AOC's efficiency in managing such data on a real-time basis./.

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