Malaysia steps up crackdown on airport transport overcharging

A Malaysian official noted that additional personnel will be stationed at both terminals of Kuala Lumpur International Airport starting next week to enhance deterrence.

A view of Kuala Lumpur International Airport in Malaysia. (Illustrative photo: VNA)
A view of Kuala Lumpur International Airport in Malaysia. (Illustrative photo: VNA)

Kuala Lumpur (VNA) – Malaysian authorities will continue deploying additional personnel at Kuala Lumpur International Airport (KLIA) to prevent touting and fare overcharging targeting foreign visitors travelling from the airport to the centre of the capital city.

At a press conference held at KLIA T2 on July 6, Director-General of the Road Transport Department (JPJ) Datuk Aedy Fadly Ramli reported that a special operation took place between June 12 and 26.

​JPJ received reports indicating that victims were being deceived by these touts, who charged exorbitant fees for transport to Kuala Lumpur. What would typically cost 80 MYR (approximately 20 USD) was inflated to 500-800 MYR, and victims were prevented from leaving the vehicles if they did not pay, he said.

​This operation focused on both terminals and was conducted in collaboration with the Transport Ministry and MAHB (Malaysia Airports Holdings Berhad). JPJ officers conducted undercover operations and received assistance from non-Malaysians to help identify these touts. During the operation, JPJ inspected 59 vehicles, with 54 being seized for engaging in these activities, he added.

​The director-general noted that additional personnel will be stationed at both terminals starting next week to enhance deterrence.

​At present, JPJ has only 17 officers on duty, working shifts from 7am to 12am. However, these touts operate around the clock, including at 5 AM when flights start arriving. Therefore, JPJ will increase our presence at the terminals to ensure 24-hour coverage.

​JPJ statistics from January to June revealed that 133 vehicles had also been seized for road tout activities./.

VNA

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